Southern Rail Strike: Passengers’ Rights

Many thousands of Southern Rail passengers are currently facing more disruption with 5 days of strikes this week.

It’s thought to be the longest rail strike since the 1960s.

But what are your rights as a passenger if you are caught up in the chaos?

You will only qualify for strike compensation if the service you need is on an affected route.

However, you can still claim compensation if your train arrives at its destination more than 30 minutes late.

If you buy a ticket on the day, then you’ll get a full refund if you decide not to travel. If you do travel and are delayed by more than the 30 minutes you can claim compensation.

If you have a season ticket, you can make a claim at your local station if you decide not to travel, or if you are delayed by more than 30 minutes.

You’ll be paid in vouchers, which are exchangeable for cash.

And if it is genuinely impossible for you to get to work, employers may find it difficult to dock pay.

An employment law expert has advised employers to avoid knee jerk reactions if they think an employee is taking a ‘sickie’.

http://www.bbc.co.uk/news/business-37011471