A tri-service emergency control room for Surrey, and West and East Sussex Fire and Rescue Services went live on Wednesday.

Surrey’s control room had already started taking calls for West Sussex almost two years ago.  East Sussex Fire Authority have since decided to join the tri-service control room within a shared control centre based in Surrey.  Teams have been working on aligning the services to ensure capability and localised knowledge training. 

A high-tech secondary control room has been completed at Surrey Fire and Rescue Service’s new headquarters in Reigate, as well as upgrades to the primary control room.